Creighton's Service Centre, 196 Argyle Street, Traralgon

Reviews

• Thomas Peck

  23.06.2018
  ★ ☆ ☆ ☆ ☆
  Poor quality workmanship and lousy customer service. The Rhino Bars were ordered on the back of a written supply and fit quote. Days after the predicted date of bars arrival I contacted them only to find that they had not ordered the bars, which they then did. When they finally arrived I made arrangements and then dropped the vehicle off for fitting the bars. An hour later they told me that they would not be able to do it that day as it would take a whole day and they hadn't realised that at first. Then when I did finally get the bars fitted they were different to the model of bars I had ordered. Worse still the quoted price jumped up because they argued the bars took a lot longer to fit.
  When I got home with the car I discovered that they had had to remove the cars roof lining to fit the bars and there was now dirty marks, damage lining and the plastic pillar covers were not fitting properly leaving ugly gaps. I also found a number of those plastic lining retaining clips on the floor of the car. I couldn't contact the business as they were closed and I was heading off on a holiday. The first corrugated road I travelled saw the bar mounting screws on one side of the car come loose - this will be a big job to get tightened - perhaps remove the roof lining again. I'm not happy, at all.

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